Then try logging into the Play Store, but note that it sometimes takes up to 30 minutes for the account to be fully activated.

Follow the instructions that will appear on the screen.

If no account appears, click Accounts > Add account > Google.

To check that we have the email account correctly synchronized with the device, just follow these steps: If we don’t have it or haven’t added it, the Play Store will not work. The Play Store app belongs to Google and for it to work, we need to enter our Gmail. Synchronize Google account with Play Store

Go to the Play Store again and see if it works.

If not, turn off mobile data and turn on Wi-Fi.

Open the Play Store and see if it works.

Turn off Wi-Fi and turn on mobile data.

Go to Settings and click on Wireless and networks.

It may seem silly to you, but electronic devices are like this: tinkering and modifying options (although later you leave it as it was) maybe the magic solution. If not, we will try something else.Ĭhange Wi-Fi connection to mobile data and vice versa

Open the Play Store and see if the problem has been fixed.

Wait a bit and turn off airplane mode again.

You will see the option to activate airplane mode appears, hit the button.

Go to Settings, look for Wireless and networks and hit Airplane mode.

If the above doesn’t work, let’s try turning airplane mode on and off: To do this, before doing anything else, check your connection and try again. Many times you cannot enter the Play Store because you do not have a good connection to the network. Here, we have presented several solutions to fix play store not working. Steps to fix google play store not working If your Play Store doesn’t open and you keep asking yourself “google play store not working”, read this article.

Sometimes, the solution is as simple as we have to activate mobile data when we leave home, and other times it can give us such headaches that we end up thinking that our mobile phone has broken and we take it to repair. When Google Play Store does not work it is usually for two main reasons: for a problem related to the Gmail account or for a poor Internet connection. When entering this app, you may encounter messages such as “server error”, “offline” or “an error occurred while retrieving information from the server” or the application simply does not open or stay in White.

Google play store not working